Billing Terms and Conditions
1. Accepted Payment Methods
At Kivara Studio, we offer a range of secure payment options to provide a seamless shopping experience. We currently accept:
• American Express (AMEX)
• Apple Pay
• Diners Club
• Discover
• Google Pay
• Klarna
• Maestro
• Mastercard
• PayPal
• Shop Pay
• UnionPay
• Visa
All payments are processed in Great British Pounds (GBP) unless otherwise stated at checkout.
2. Payment Requirements
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Full payment is required at the time of purchase.
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Orders will only be processed and dispatched once payment has been successfully received and authorised.
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If a payment is declined, cancelled, or fails for any reason, the order will not be confirmed.
3. Pricing & Currency
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All prices displayed on the Kivara Studio website are shown in GBP.
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Prices are subject to change without prior notice.
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Applicable taxes, duties, and shipping fees (if any) will be calculated and displayed at checkout before payment is completed.
4. Secure Transactions
Kivara Studio uses SSL encryption and trusted third-party payment gateways to ensure all transactions are secure.
We do not store or retain your credit card details or sensitive payment information on our servers.
5. Refunds & Chargebacks
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Refunds are processed in accordance with our Return & Refund Policy.
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We strongly encourage customers to contact us first regarding any concerns before initiating a chargeback.
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Unauthorised or fraudulent chargebacks will be formally disputed.
For billing enquiries, please contact us at: info@kivarastudio.com
6. Fraud Prevention
Kivara Studio reserves the right to cancel, delay, or place on hold any order that appears suspicious or potentially fraudulent.
For high-value transactions, we may request additional identity verification before processing the order.
7. Contact Information
Email: info@kivarastudio.com
Phone: +44 20 8040 3780
Customer Service Hours:
Monday to Friday, 9:00am – 5:00pm (GMT)
We aim to respond to all enquiries within 24 hours.
